How are high impact service providers driving digital excellence across government?

Federal agencies designated as HISPs are leading the charge to deliver seamless, secure and human-centered services. Our new Federal News Network Expert Edition brings together insights from leaders who are shaping the future of customer experience in government.

Get tips and insights from:

• Donald Bauer, former chief technology officer, Global Talent Management, State Department
• Stan Kowalski, director of organizational excellence and strategic delivery, International Trade Administration
• James McCament, chief digital transformation officer, Customs and Border Protection
• Barbara Morton, deputy chief veterans experience officer, Department of Veterans Affairs
• Jonathan Alboum, federal chief technology officer, ServiceNow
• Steven Boberski, public sector chief technology officer, Genesys
• Amanda Chavez, vice president of strategy, Qualtrics
• Jake Dempsey, CEO and co-founder, Project Broadcast
• Sean Hetherington, director of federal civilian, Adobe
• Matt Mandrgoc, head of U.S. public sector, Zoom
• Angy Peterson, vice president of experience services, Granicus

Explore how these leaders are leveraging AI, data and design thinking to simplify service delivery, scale personalization and build trust with the public.

Read the full e-book now!

The post Expert Edition: Reimagining service: How HISPs lead the digital charge sponsored by Carahsoft first appeared on Federal News Network.

Ready for the next wave of secure, AI-driven development?

Our latest e-book, Future-ready development: Secure, smart, AI-driven, brings together insights from leading voices shaping technology and cybersecurity.

Inside, you’ll find expert perspectives:

• Pentagon rolls out RMF replacement, the Cybersecurity Risk Management Construct – Katie Arrington on the Defense Department’s cultural shift toward automation and continuous monitoring
• Trust but verify: Managing the risks of AI-generated code – Prasenjit Sarkar of Sonar on why more code doesn’t equal more progress
• CISA SBOM update reflects steady rise in adoption across government – Chris Butera of CISA and Julie Davila of GitLab on transparency as the new perimeter
• When AI learns bad habits: How code-generating models perpetuate security risks – Cody Bertram of Veracode on why insecure training data matters
• Successful mainframe modernization: Taking a behavior-first, AI-powered approach – Edward Hieatt of Mechanical Orchard on why modernization starts with behavior, not translation
• How the administration is bringing much needed change to software license management – Ryan Triplette of the Coalition for Fair Software Licensing on OneGov and SAMOSA driving smarter procurement
• AI and DevSecOps: How agencies can accelerate secure development – Jeff Wang of Windsurf on shifting left and embedding security early

The conversations in our  Federal News Network Expert Edition explore the common thread across these stories: Speed without security is a false economy. Learn how agencies can harness automation, AI and modern frameworks without inheriting risks.

Download the new e-book now!

The post Expert Edition: Future-ready development: Secure, smart, AI-driven first appeared on Federal News Network.

Cyberthreats aren’t slowing down. Federal agencies face a pivotal moment: How can they modernize fast enough to stay ahead of adversaries while managing legacy systems, tight budgets and workforce challenges?

Our new e-book dives into the strategies shaping the next era of cybersecurity and shared on Day 2 of our Cyber Leaders Exchange 2025, presented by Carahsoft and Palo Alto Networks. From preparing for quantum computing risks to implementing zero trust, securing DNS and building AI expertise, these insights from federal and industry innovators will help chart a path forward.

Featured voices include:

• Kelvin Brewer, director of public sector sales engineering, Ping Identity
• Garfield Jones, associate chief of strategic technology, CISA
• Bill Newhouse, cybersecurity engineer, National Cybersecurity Center of Excellence, NIST
• Christopher Paul, U.S. Marine Corps chair for information, Naval Postgraduate School
• Egon Rinderer, senior vice president, federal and enterprise growth, NinjaOne
• Jim Smid, principal architect for DoD and the IC, Palo Alto Networks
• Chris Usserman, chief technologist for public sector, Infoblox
• Merrick Watchorn, chief cyber, quantum and cognitive information services architect, Air Force

As Brian O’Donnell of Carahsoft said, “Cybersecurity remains a top priority for CIOs and senior leaders across every sector. It’s not just a technical concern — it’s a strategic imperative.”

Don’t wait for tomorrow’s threats to become today’s crisis. Download the full e-book now and discover how agencies are turning complexity into resilience.

The post Expert Edition: How to build cyber resilience for the quantum era first appeared on Federal News Network.