Updated guidance on federal telework and remote work from the Office of Personnel Management now emphasizes as much in-person presence as possible for the federal workforce.

OPM’s latest revisions aim to better align with the Trump administration’s return-to-office orders from January 2025. The new guidance, which OPM updated in December, now says federal employees should generally be “working full-time, in-person.” And while federal telework and remote work can be “effective” tools on a case-by-case basis, OPM said those flexibilities “should be used sparingly.”

Beyond that, agencies should also have procedures for verifying that employees are working on-site, full-time, unless given an exemption, OPM said. And in the limited cases where employees are teleworking, agencies should have a process to determine whether teleworking is successful, or if it should be revoked.

“While individual agencies are in the best position to define what it means to ‘ensure that telework does not diminish employee performance or agency operations,’ determinations should be based on metrics and clear performance standards, along with the overarching principal that work should generally be performed in-person at an agency worksite,” OPM wrote in the December guidance document.

OPM’s new document also details when telework and remote work are “acceptable,” and the role of agencies in managing federal telework and remote work policies. When developing their policies, for instance, agencies should consider IT security, performance management and work schedules, among other factors, OPM explained.

Overall, the guidance should help agencies create “telework and remote work policies that are consistent across the federal government,” OPM said.

Nearly a year after President Donald Trump first ordered a full return to office for the federal workforce, around 90% of federal employees are now working on-site full-time, according to OPM Director Scott Kupor.

“The reality is we’re in a re-baselining period,” Kupor wrote in a Jan. 2 blog post. “After years of operating at levels of remote work and telework well beyond pre-pandemic norms, the government needs to reset expectations, tackle issues like excess office space, modernize our tools, and rebuild confidence that we can deliver consistently no matter where we work.”

The new on-site numbers from OPM come after Trump, on his first day in office, ordered all agencies to terminate remote work agreements, and return all federal employees to full-time on-site work, with a few exceptions. The current 90% in-the-office rate, according to Kupor, leaves about 10% of federal employees who have been exempted from on-site requirements and kept their telework or remote work agreements.

Agencies have granted limited exceptions for certain employees with disabilities, qualifying medical conditions or another “compelling reason” to telework, according to OPM. The new guidance additionally exempts military spouses and Foreign Service spouses working overseas from on-site work requirements. But agencies can still revoke federal telework agreements if they appear to diminish performance, or if an employee has repeated unexcused absences, OPM said.

“The president’s memorandum correctly recognizes individual circumstances matter and made clear that agencies should review these to make reasonable accommodations where appropriate,” Kupor wrote in his blog post. “But — and I realize many people may disagree with this — commuting time alone is not grounds for an accommodation.”

For locality pay purposes, OPM reaffirmed that employees with telework agreements are considered to be located at their agency worksite, as long as they are reporting in-person at least twice per two-week pay period. Employees on remote work agreements, who are not expected to report regularly on-site, are considered to be located at their alternative worksite.

The new document also defines when “situational telework” is appropriate, stating that it should only be authorized for a “compelling agency need,” and as long as it does not “diminish agency operations.” Regardless of the reason, OPM said situational telework is temporary and approved on a case-by-case basis — not part of a regular telework schedule.

Appropriate uses of situational telework include when federal facilities close due to inclement weather, or when an employee has a short-term illness or injury, or a religious observation, OPM explained.

In opposition to the Trump administration’s return-to-office push, some federal workforce experts have argued there are significant benefits of hybrid work — or a mix of in-person work and telework. Many say the availability of telework improves recruitment and retention, as well as agency outcomes. Federal employees themselves have also reported enhanced performance and productivity while operating in a hybrid work environment.

In contrast, Kupor said he believes the workplace suffers when employees aren’t in the office — and that communication and collaboration are “sub-par.”

“Strong connections are a feature of strong teams; those connections are much harder to build virtually,” Kupor wrote. “Proximity is especially important for new employees who may need more training, supervision, and mentoring.”

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