Modernization isn’t just about tech — it’s about ensuring transformation that helps people.

In the latest Federal News Network Expert Edition, leaders from Tyler Technologies share what it really takes to modernize government systems in ways that stick.

• CTO Russell Gainford reminds us that modernization must empower people — not just upgrade infrastructure. If tools don’t work for the workforce, they won’t work at all, he says.
• SVP Mike Cerniglia breaks down how “thinking smaller” leads to bigger wins. He explains how incremental modernization reduces risk, builds momentum and delivers value faster.
• Federal Portfolio Manager Darreisha Harper emphasizes that communication is the key to adoption. Engaging knowledge workers early and often ensures tech aligns with real-world workflows, she says.
• VP of Engineering Sonia Sanghavi shows how mobile-first fieldwork platforms are transforming inspections, disaster response and compliance — without replacing human intuition.

Be sure to download our exclusive e-book now!

The post Expert Edition: Modernization that delivers: Real tools, real people, real impact first appeared on Federal News Network.