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Metrics

By: NASA
2 Min Read

Metrics

NSSC Metrics Graphs

Services Catalog

Click here to view the FY25 Services Catalog

The catalogs provide service description, chargeback rate, unit of measure, and service level indicators for each NSSC service.

Service Level Agreement (SLA)

Click here to view the Service Level Agreement

The SLA provides information about roles, responsibilities, rates, and service level indicators for all NASA Centers. The SLA is negotiated on an annual basis in line with the fiscal year. A single SLA is shared by all NASA Centers and signed by the Associate Administrator,Β Chief Financial Officer,Β Chief Information Officer, and theΒ Office of Inspector General. The SLA provides for the delivery of specific services from the NSSC to NASA Centers and Headquarters Operations in the areas of:

  • Financial Management
  • Procurement
  • Human Resources
  • Information Technology
  • Agency Business Services

NSSC Bill (Formerly know as Performance and Utilization Report (PUR))

*** On-Line Course Management and Training Purchases have been realigned to the OLC &Training Purchases section of the bill in accordance with the realignment of training funds.Β Center Special Projects have been consolidated into one Special Projects bill with the funding Center identified for each project.***

FY 2026 – Utilization Reports
October 2025
November 2025

FY 2025 – Utilization Reports

September 2025
August 2025
July 2025
June 2025
May 2025

April 2025
March 2025
February 2025
January 2025
December 2024
November 2024
October 2024

FY 2024 – Utilization Reports
September 2024
August 2024
July 2024
June 2024
May 2024
April 2024
March 2024
February 2024
January 2024
December 2023
November 2023
October 2023


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Payroll

By: NASA
1 Min Read

Payroll

The NASA Shared Services Center (NSSC) Payroll Office (NPO) reviews, validates, and delivers time and attendance data to the Department of the Interior (DOI) Interior Business Center (IBC) for NASA Centers.Β  NPO acts as liaison between Centers, employees and IBC for other payroll related activities such as supplemental payments, prior pay period adjustments Β (PPPA) and settlement agreements.

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