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OPM attempts to ease manager concerns in addressing federal employees’ performance

The Office of Personnel Management is trying to address what it says are concerns from some managers and supervisors who worry they may be held personally liable for disciplining federal employees deemed poor performers.

In response to those concerns, a Nov. 21 memo from OPM clarified that managers and supervisors are generally acting on behalf of an agency when they “manage employees’ job performance and address unacceptable performance.” There is an “extremely limited scope” where managers or supervisors would be held individually responsible for those actions, OPM said.

When a manager puts an employee on a performance improvement plan, demotes an employee or removes an employee from their job for poor performance, that’s technically considered the action of the agency, OPM said, and not the individual manager’s responsibility. If an employee challenges one of those actions, OPM said that the agency, not the manager, would be responsible for responding.

“In the unusual event that a manager or supervisor is sued personally for actions within the scope of their employment, the Department of Justice (DOJ) typically provides representation,” the memo reads.

But if a supervisor or manager misuses their authority — for example through discrimination, harassment or whistleblower-related prohibited personnel practices — OPM said the individual can then be held personally accountable for their actions.

In its memo, OPM also reminded supervisors and managers of the availability of professional liability insurance, which may help protect them in the rare cases where they may be held liable. Supervisors and managers are usually eligible for a government reimbursement amounting to up to half the cost of the insurance.

“But even in these situations Congress did not give employees the right to hold their managers or supervisors personally liable for any performance or conduct-related adverse action,” OPM said.

OPM’s clarification comes after the Trump administration earlier this year set new expectations for measuring federal employees’ job performance. In June, OPM told agencies they don’t have to use “progressive discipline” and that they should not substitute a suspension when a full removal of an employee from their job “would be appropriate.”

The administration’s new performance management standards also attempt to more strictly delineate between different levels of employee performance and encourage agencies to rate fewer employees as high performers.

OPM Director Scott Kupor has repeatedly argued that the government has inflated performance ratings, and has targeted the rating system as a key area for OPM to update.

“In the real world we are not all equally successful and differences in performance from one person to the next are in fact real,” Kupor wrote in a Sept. 15 blog post. “We simply can’t all get A’s because not everyone’s contributions to the success of the organization are the same. Some people simply perform better than others — whether by luck or skill.”

More recently, OPM also announced a new mandatory training program for all federal supervisors, intended to educate supervisors on how to better manage performance of federal employees. The one-hour online course will cover topics including recognition, awards, hiring, firing and discipline of federal employees, according to a memo OPM sent to agencies Wednesday.

“At the end of the training, supervisors will be ready to set clear expectations, deliver quality feedback, document fairly, reward excellence, and take timely action when needed—all while building an engaged, high-performing team through transparency, accountability, and collaboration,” the memo stated.

Federal supervisors are required to complete the training by Feb. 9, 2026, OPM said.

The required supervisor training comes shortly after OPM also launched two optional training programs, designed to educate senior executives in the federal workforce, while incorporating common themes from the Trump administration on “accountability,” performance management and adherence to the president’s priorities.

The post OPM attempts to ease manager concerns in addressing federal employees’ performance first appeared on Federal News Network.

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OPM touts new training programs, aligned with Trump administration’s federal workforce reshaping

The Office of Personnel Management has launched a new training series, designed to educate senior executives in the federal workforce, while incorporating common themes from the Trump administration on “accountability,” performance management and adherence to the president’s priorities.

Two new training programs that OPM announced last week are targeted toward both career and political members of the Senior Executive Service, as well as GS-14 and GS-15 federal employees. The trainings largely reflect the Trump administration’s reshaping of the federal workforce this year, according to OPM Director Scott Kupor.

“We’re trying to move towards a performance-based culture in government. It’s only fair if we’re going to do that, that we give people the tools and the training necessary, so that they understand very clearly what they’re held accountable to,” Kupor said Friday in an interview with Federal News Network. “Now we have a mechanism ultimately to, as part of their performance review, make sure that [federal executives] are adhering to those principles.”

Through the new programs, OPM is aiming to inform senior leaders in more depth how the Trump administration has changed various federal workforce policies, and how senior leaders can best embed those changes at agencies.

As an example, Kupor pointed to the administration’s overhauls of the government’s performance management system. In February, OPM updated performance standards for the SES, to set much stricter limits on how many SES members can be rated as high performers, and make adherence to the president’s policies the “most critical element” of their performance reviews.

“For things that are within the bailiwick of what we expect managers to do, that are now represented in the form of executive orders, we want to make sure people really do understand both the derivation of those, as well as how we think about the appropriate implementation of those policies,” Kupor said.

In a memo last week, OPM called on agencies to encourage their senior leaders to sign up for the optional training programs, which are available governmentwide. Agencies have until Dec. 19 to inform executives that the trainings are open for registration on OPM’s website.

Details of OPM’s development programs

OPM’s two new programs for training federal executives differ in both content and cost. One of the new trainings, called the “Senior Executive Development Program,” uses a combination of video modules and “podcast-style discussions” among federal experts. It will train executives on topics like “constitutional governance,” budget, policy and strategic human capital management, according to OPM’s memo.

The SEDP is a fully online course that executives can complete at their own pace, for a tuition cost of $1,500.

OPM’s other new training program, called “Leadership for an Efficient and Accountable Government,” includes a combination of in-person and online trainings, costing $8,500 per registrant for the 80-hour course. OPM said the LEAG program is focused on “efficiency” and “accountability,” and includes modules centered on “President Trump’s executive orders and other executive branch priorities.”

“LEAG participants will gain essential skills to bridge policy and implementation, drive efficiency, uphold accountability, and expand their impact as senior leaders serving the American people,” OPM wrote in its memo.

Although both programs are optional, OPM still told agencies to “set the expectation” that all career SES members should at least complete training modules on “returning to founding principles” and “implementing administration priorities” within the next year.

Marcus Hill, president of the Senior Executives Association, said there is a continuous need for training among SES members, to “strengthen their ability to manage people, programs and resources responsibly.”

“Above all, these programs should reinforce what every federal leader swears to uphold: the obligation to ‘support and defend the Constitution of the United States’ and to ‘faithfully discharge the duties of the office’ to which they were appointed,” Hill said in a statement. “Understanding the legal and constitutional framework in which we operate is fundamental to maintaining public trust and carrying out our responsibilities with integrity.”

Next steps for federal workforce training

In part, OPM’s two new programs appear to replace prior opportunities from the Federal Executive Institute. The FEI was a long-time training program OPM ran for federal employees governmentwide — until President Donald Trump directed the dismantling of FEI in February.

When initially announcing plans to launch new trainings in August, OPM said the upcoming SES programs would be “radically different” from what existed previously through FEI.

Kupor told Federal News Network that FEI “was lacking in a couple areas,” and argued that the cost of the program surpassed its overall value to senior executives.

“It literally had a physical campus to it, so it required people to be away from office for several days in order to do it,” Kupor said. “Unfortunately, it was prohibitive both in terms of dollars, as well as just people’s time.”

Earlier this year, OPM eliminated its Center for Leadership Development through a reduction in force (RIF). The office was previously responsible for running various training and development programs for the federal workforce, but in the absence of CLD, the new training programs are being run through OPM’s Human Resources Solutions office, in partnership with the director’s office.

Some workforce experts, however, have previously questioned OPM’s internal capacity to manage new training programs. Since January, the agency has reduced its workforce by about one-third, as part of the Trump administration’s efforts to reduce headcount across government.

Jason Briefel, a federal workforce policy expert, said he generally considers the idea of a governmentwide SES training program from OPM to be a positive development. But he expressed reservations about what the trainings would actually entail — and what types of results the programs may deliver.

“With agencies shrinking their workforces, and with more demands being placed on executive leaders, how will they balance actually doing the training, and then applying what they’ve learned, while still trying to do their job?” Briefel said.

Briefel also questioned whether agencies would have the budget to afford the new OPM trainings, as most are still operating under a continuing resolution and uncertain of their long-term funding options.

Moving forward, Kupor said OPM plans to update the training modules over time, as well as expand the program to add more development opportunities for other sectors of the federal workforce.

“We will need help from external parties to do that — OPM doesn’t have this view that we need to own and develop everything,” Kupor said. “There are plenty of organizations external to OPM who, to the extent they have ways in which they can help us further develop the curriculum, we’re very open to that.”

The post OPM touts new training programs, aligned with Trump administration’s federal workforce reshaping first appeared on Federal News Network.

© AP Photo/Mark Schiefelbein

Scott Kupor, left, President Donald Trump's pick to be Director of the Office of Personnel Management, speaks as Eric Ueland, right, Trump's pick to be Deputy Director for Management at the Office of Management and Budget, listens during a hearing of the Senate Committee on Homeland Security and Governmental Affairs on Capitol Hill, Thursday, April 3, 2025, in Washington. (AP Photo/Mark Schiefelbein)
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