Read AI, which made its mark analyzing online meetings and messages, is expanding its focus beyond the video call and the email inbox to the physical world, in a sign of the growing industry trend of applying artificial intelligence to offline and spontaneous work data.

The Seattle-based startup on Wednesday introduced a new system called Operator that captures and analyzes interactions throughout the workday, including impromptu hallway conversations and in-person meetings in addition to virtual calls and emails, working across a wide range of popular apps and platforms. 

With the launch, Read AI is releasing new desktop clients for Windows and macOS, and a new Android app to join its existing iOS app and browser-based features.

For offline conversations — like a coffee chat or a conference room huddle — users can open the Read AI app and manually hit record. The system then transcribes that audio and incorporates it into the company’s AI system for broader insights into each user’s meetings and workday.

It comes as more companies bring workers back to the office for at least part of the week. According to new Read AI research, 53% of meetings now happen in-person or without a calendar invite — up from 47% in 2023 — while a large number of workday interactions occur outside of meetings entirely.

In a break from others in the industry, Operator works via smartphone in these situations and does not require a pendant or clip-on recording device. 

“I don’t think we’d ever build a device, because I think the phones themselves are good enough,” said Read AI CEO David Shim in a recent interview, as featured on this week’s GeekWire Podcast.

This differs from hardware-first competitors like Limitless and Plaud, which require users to purchase and wear dedicated devices to capture “real-world” audio throughout the day.

While these companies argue that a wearable provides a frictionless, “always-on” experience without draining your phone’s battery, Read AI is betting that the friction of charging and wearing a separate gadget is a bigger hurdle than simply using the device you already have.

To address the privacy concerns of recording in-person chats, Read AI relies on user compliance rather than an automated audible warning. When a user hits record on the desktop or mobile app, a pop-up prompts them to declare that the conversation is being captured, via voice or text. On mobile, a persistent reminder remains visible on the screen for the duration of the recording.

Founded in 2021 by David Shim, Robert Williams, and Elliott Waldron, Read AI has raised more than $80 million and landed major enterprise customers for its cross-platform AI meeting assistant and productivity tools. It now reports 5 million monthly active users, with 24 million connected calendars to date.

Operator is included in all of Read AI’s existing plans at no additional cost.

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A district court in Moscow has arrested a man whom local media reports identify as Dmitry Pavlov, alleged administrator of the recently shut down darknet market Hydra. Russian authorities believe he has been involved in drug-related crime punishable by up to 20 years in prison.

Moscow Court Arrests Russian Believed to Be Hydra Administrator

Meshchansky District Court of Moscow has taken into custody a certain Dmitry Olegovich Pavlov accused of production, sale, and distribution of drugs under Russia’s Criminal Code, the “Moscow” City News Agency reported this week, quoting the court’s press service.

Pavlov, who was arrested on Monday, April 11, has the same names as a 30-year-old Russian citizen and resident charged for similar offenses in relation to his alleged role as an administrator of the recently busted Hydra Market, one of the largest marketplaces on the darknet.

Earlier this month, German law enforcement seized Hydra’s server infrastructure in the country and took down the Russian-language platform’s website. The operation was carried with support from several U.S. agencies.

On April 5, the U.S. Department of Justice announced criminal charges against Dmitry Pavlov for conspiracy to distribute narcotics and conspiracy to commit money laundering. According to an indictment filed with the U.S. District Court for the Northern District of California, the Russian is also accused of administering and providing hosting services to Hydra.

The Russian business daily Kommersant quoted Pavlov telling the BBC on April 6 he had not been contacted by U.S. authorities and that he learned about the charges from the media. He also insisted his company had all the necessary licenses from Roskomnadzor, Russia’s communications watchdog, and was not administering any websites but only leasing servers as an intermediary.

The United States has been alleging the Russian Federation’s involvement with crypto-related criminal organizations, including darknet markets (DNMs) and ransomware actors. In September, the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC) sanctioned the Russia-based crypto broker Suex, believed to have received more than $20 million from DNMs like Hydra.

The department also imposed sanctions on Hydra itself — which had been active since at least 2015 and had around 17 million customers before it was shut down — and on a cryptocurrency exchange called Garantex, suspected of processing over $2.6 million in transactions from the darknet market platform.

Do you expect other arrests in Russia in connection with the Hydra case? Tell us in the comments section below.